Here is a complete, professional, and compliant Privacy Policy and Accessibility Statement tailored for Hellen’s Cleaning Service.

You can copy and paste this text directly onto a dedicated page on your website (usually named "Privacy Policy" and linked in your website's footer).

Privacy Policy & Accessibility Statement

Effective Date: July 17, 2026

Hellen’s Cleaning Service ("we," "our," or "us") is committed to protecting your privacy and ensuring our website is welcoming and accessible to everyone. This document outlines how we handle your information and our commitment to digital accessibility.

Part 1: Privacy Policy

1. Information We Collect

We only collect information that you voluntarily provide to us when you fill out a contact form, request a quote, or email us directly. This may include:

  • Your name

  • Phone number

  • Email address

  • Service address / location

  • Details about your cleaning needs

2. How We Use Your Information

We use the information you share with us strictly to run our business and serve you better. Specifically, we use it to:

  • Respond to your inquiries and provide accurate cleaning quotes.

  • Schedule and confirm your cleaning appointments.

  • Send invoices or customer service updates.

  • We never sell, rent, or share your personal information with third parties for marketing purposes.

3. Protection of Minors (Children’s Privacy)

Our services are strictly directed to business owners and adult homeowners. We do not knowingly collect, maintain, or use personal information from anyone under the age of 18. If we learn that a minor has submitted personal information through our website, we will delete that data immediately.

4. Use of Artificial Intelligence (AI)

To provide you with a faster, more efficient experience, our website may utilize secure Artificial Intelligence (AI) tools (such as automated chatbots, smart scheduling tools, or contact form assistants). These tools only process the basic information you type into them to help answer your questions instantly or route your request to our team. Your personal data is never used to train public AI models.

Part 2: Accessibility Statement

Our Commitment to Accessibility

At Hellen’s Cleaning Service, we believe everyone deserves equal access to the web. We are actively working to align our website with the Web Content Accessibility Guidelines (WCAG) to ensure our digital services are fully accessible to individuals with visual, auditory, motor, or cognitive disabilities.

Accessibility Measures We Take

  • We maintain clear text contrast layouts for easier reading.

  • We add descriptive "alt text" to photos so screen readers can describe images to visually impaired users.

  • We use clean, predictable navigation structures.

  • We integrate accessibility-focused AI tools designed to help monitor, adapt, and improve the website's usability for assistive technologies.

Contact Us

If you have any questions regarding your privacy, want us to delete your personal information, or if you encounter any accessibility barriers on our website, please reach out to us right away. We are here to help!